Help

The quickest way to find an answer to your problem is to consult the troubleshooting information below. If you're unable to find an answer, please email us to report a problem.

Registration / Logging In / Managing Your Profile

• Why must I provide an email address?
  
• I'm unable to login using my user name and password.
  
• Why must I have JavaScript and cookies activated in my browser to use the website?
  

Adding, Viewing & Editing Favorites

• How do I add a favorite?
  
• How do I sent my list to a friend?
  
• Can anyone at all modify information about any item in my favorites?
  
• The links I provide on the EDIT screen for one of my favorites look different when they appear in my favorites.
  

Adding & Removing Friends

• Someone else has added me as a friend, but I don't recognize the user name.
  
• I've invited another user to join as a friend, but that other user hasn't received an invitation email.